Our ai statement & Policy
Our AI Statement
We believe in genuine human interaction, authentic experiences, and the relatability that comes from working with a person. AI is a tool to help us work better, not a replacement for ourselves in our work.
How We Use AI
We do not build AI websites. Our designs are always created by a human with a real understanding of our clients’ needs, combined with the nuance and expertise of being professional web designers. While we don’t build AI websites, we’ve become pretty good at fixing them.
The majority of our AI use is in our internal processes. AI helps us keep projects organized and saves us time on rote clerical work that takes us away from serving our clients. In our work, we do not start with AI. Our content generation and web development begins and ends with a human. Along the way, AI may be used to speed up high-touch development tasks or help with debugging custom code.
Our AI Toolstack

Claude
Research, coding assistance, topic and idea organization

ChatGPT
Quick ideation, custom GPT creation for repeated tasks

Make
Programming automations between disparate systems

Fathom AI
Meeting notetaking, summaries, organizing action items and due dates

Gemini
Google Workspace automations and template generation
Our Internal Team AI Policy
Our team may use AI to summarize, build workflows, automate tasks, and assist with writing/proofreading code. AI may not be used to generate written or visual content in our work serving small business owners in South Dakota unless otherwise discussed with a client and approved for use in the project.
