hosting, care, and support
- Protect Your Investment
- Hassle Free Maintenance
- Long-term Professional Support
What's in a Care & Support Plan?
Website Hosting
Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. We offer premium hosting for all our clients so you don't have to worry about a thing.
Website Updates
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. We take care of regular updates for you.
Monitoring & Security
We have special tools that monitor your site's traffic and activity, protect against potential hacks or breaches and keep an eye on "up time" to ensure your site is up and running fine.
Website Backups
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, we offer external backups and restore points for all clients on our plans.
Website Optimization
In order for websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. We have special tools that keep your site optimized and running smoothly along with cleaning up any and all "web gunk."
Monthly Reporting
You shouldn't have to try to determine what's going on via your site. We take care of that for you with an in-depth (but not overwhelming) report which also highlights what we're doing month to month on your site.
Priority Support
As a client, you get priority support. We'll set up exclusive contact details for you to ping us whenever you need an update, addition or when you have any questions and we do our best to get back with you within 24hrs on business days.
Personal Consultations
We're here for you and we know what's happening on the "web side" of your business. This gives us the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.
Auto Privacy Policy
EVERY website needs to have an up-to-date privacy policy which protects your site visitors traffic and activity. We do that for you with our partnership with Termaggedon; a tool that keeps your site legal with auto-updating policies that generate automatically.
WE'RE IN YOUR CORNER MONTH AFTER MONTH
As a client enrolled in a management plan, you'll receive 1-4 hours of our time for ongoing website updates, additions or changes every month!
Additionally, all care plan clients get our reduced hourly rate!
What's the risk of not having your site properly managed?
Here are just a few of the most common scenarios of unprotected sites:
Website Hack
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
Poor Performance
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
No Backups
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
SEO/GEO Implications
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
Website Legitimacy
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
It's All On You
By not having your website cared for monthly, everything we cover in our plan is on you and will cost you in tools, time and unneeded stress.
The good news is that we've got you covered
You don’t need to maintain your own website and go it alone.
We have the perfect plan for your website so that you can rest easy knowing that we’re standing by to take care of these complex, confusing, and ever-evolving issues in the digital world that YOU shouldn’t have to focus on. Choose your plan below!
Flexible plans for any business.
Basic Care & Support
Starting at:- Email support 9:00-5:00 M-F
- Standard website hosting
- Updates (plugins, WordPress, etc.)
- Optimization (file size, speed, etc.)
- Continuous security monitoring
- Monthly backups
Standard Care & Support
Starting at:- Everything in the Basic plan
- 15% hourly & retainer discounts
- 1 hour/month to make minor content updates and changes
- Monthly website performance reports
- Daily backups
- Annual Strategy Consultations
- Priority support over hourly projects
Premium Care & Support
Starting at:- Everything in the Standard plan
- 20% hourly & retainer discounts
- 2 hours/month for minor content updates and changes
- Monthly website performance reports
- Daily website backups
- Quarterly Strategy Consultations
- Monthly store performance analysis, hourly store backups, 1 extra hour each month for minor edits (Ecommerce sites only)
Quit thinking about your website. Take back some time.
Go on. You deserve it.
